Privacy Policy

Last Updated: October 15, 2023

1. Introduction

OrdningKontor AB ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy informs you about how we collect, use, and process your personal information when you visit our website, use our services, or interact with us in any other way.

2. Information We Collect

We may collect different types of information from you depending on how you interact with us:

2.1. Information You Provide to Us

  • Contact information (name, email address, phone number, postal address)
  • Account information if you create an account with us
  • Payment information when you make a purchase
  • Information you provide when contacting our customer service
  • Information you provide when subscribing to our newsletter or participating in surveys

2.2. Information We Collect Automatically

  • Usage data (how you navigate and use our website)
  • Device information (browser type, IP address, device type)
  • Location data (country or city location)
  • Cookies and similar tracking technologies (see our Cookie Policy for more details)

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and maintain our services
  • To process and fulfill your orders
  • To communicate with you about your orders, services, or inquiries
  • To send you newsletters and marketing communications (if you have opted in)
  • To improve our website and services
  • To prevent fraud and enhance security
  • To comply with legal obligations

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data on the following legal bases:

  • When it is necessary for the performance of a contract with you
  • When we have a legitimate interest in processing your data
  • When you have given us consent to process your data
  • When it is necessary to comply with legal obligations

5. Data Sharing and Disclosure

We may share your personal information with:

  • Service providers who assist us in providing our services
  • Payment processors to process your payments
  • Marketing partners (with your consent)
  • Law enforcement agencies when required by law

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including to satisfy legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

7. Your Rights

Under the GDPR and depending on your location, you may have the following rights:

  • Right to access your personal data
  • Right to rectify inaccurate or incomplete data
  • Right to erasure (right to be forgotten)
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Rights related to automated decision-making and profiling

To exercise your rights, please contact us using the information in the "Contact Us" section below.

8. International Data Transfers

We primarily store and process your data within the European Economic Area (EEA). However, we may transfer your data to service providers outside the EEA. When we do, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

11. Third-Party Links

Our website may contain links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Last Updated" date at the top of this policy and take appropriate measures to inform you, consistent with the significance of the changes we make.

13. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or how we handle your personal data, please contact us at:

OrdningKontor AB
Sveavägen 98
113 50 Stockholm
Sweden
Email: [email protected]
Phone: +46 8 123 45 67

14. Complaints

If you are not satisfied with our response to your concern, you have the right to lodge a complaint with a supervisory authority. In Sweden, the supervisory authority is the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten).